Terms and conditions

The Supplier is GIFTORA s.r.o., Company ID 17746094, VAT ID CZ17746094, with its registered office at V Olšinách 2300/75, Strašnice, 100 00 Prague 10, registered in the Commercial Register maintained by the Municipal Court in Prague under file No. C 375978, and operator of Chci Deskovku! (the “Supplier”). The Customer is any person requesting a quote or ordering goods or services from the Supplier (the “Customer”).

The supply primarily comprises game concepts and design, graphic design, preparation of production files, and production and delivery of games and related components within the scope of the accepted quotation. The relationship is governed by Czech law, in particular Act No. 89/2012 Coll., the Civil Code.

Submitting an enquiry through a form, by email, or by phone is neither an order nor acceptance of a quotation and creates no obligation for either party. Processing the enquiry and preparing an estimate are free and non-binding. Based on the enquiry, the Supplier prepares a quotation stating the scope, price, and expected timeline. We usually respond within three working days.

The Supplier does not publish a price list. Prices are calculated individually according to the brief. The minimum order is 100 copies for every game format.

A contract is formed when the Customer accepts the quotation in writing (email is sufficient) or signs a separate contract. The quotation is valid for the period stated in it or, if none is stated, for 30 days from sending. The Supplier reserves the right to revise the quotation if the Customer changes the brief, quantity, or specifications.

The Customer supplies materials such as logos, text, images, and brand guidelines in a quality suitable for production and is responsible for their accuracy and the right to use them.

Before production, the Supplier submits files for the Customer’s approval and, if agreed, a preview or sample. The Customer is responsible for checking text, language accuracy, game rules, and all other details. Approval of print files finalises the specifications. Later changes require agreement and may affect the price and timeline. The Supplier is not responsible for errors in approved files.

Prices are based on the accepted quotation and exclude VAT unless expressly stated otherwise. VAT is charged under applicable legislation. The price does not include any goods or services not expressly listed in the quotation.

For custom production, the Supplier may require a deposit. Its amount and due date, together with the final invoice due date, are stated in the quotation or contract. Production starts after file approval and payment of the agreed deposit. In the event of late payment, the Supplier may charge statutory interest and suspend further performance.

The full project usually takes 1 to 4 months, depending on scope, including a production period of typically 3 to 6 weeks, depending on quantity. Unless otherwise agreed, timelines in the quotation run from print file approval and receipt of the agreed deposit. These durations are indicative. The accepted quotation or contract sets the binding deadline. The quotation determines the delivery method and place of performance. Risk of damage passes to the Customer when the goods are handed to the Customer or the first carrier.

The Customer must inspect the shipment upon receipt, particularly its quantity and any visible packaging damage, record any discrepancies in the transport documents, and notify the Supplier without undue delay.

Custom production allows for normal technical variations that do not constitute defects: slight colour differences from an on-screen preview or previous production run; cutting, trimming, lamination, and dimensional tolerances within customary standards; and variations in delivered quantity where such a tolerance is stated in the quotation.

Rights relating to defective performance are governed by the Civil Code. Visible defects must be reported without undue delay after receipt, and hidden defects without undue delay after discovery, in writing to info@giftora.cz with a description of the defect, photographs, and the order number.

If a complaint is justified, the Supplier will provide a repair, replacement, or reasonable discount according to the nature of the defect. Variations within the tolerances in Article 6, errors in approved files, and damage caused by inappropriate handling or storage do not constitute defects.

The Customer is responsible for ensuring that supplied materials do not infringe third-party rights and authorises the Supplier to use them to fulfil the project.

Use of the supplied game. For work created by the Supplier, including artwork, game design, and rules, the Supplier grants the Customer a licence within the scope agreed in the quotation, no earlier than full payment of the price. If no scope is agreed, the licence is non-exclusive and covers use of the supplied game copies for the purpose for which the game was produced.

Exclusivity. The Supplier’s standard game formats and their adaptations, including branding, content, and graphic changes, are non-exclusive and may be offered to other customers. Exclusivity applies only to projects with a fully original game system created to order, within the scope agreed in the quotation or contract.

Reproduction and production of additional copies. The right to reproduce the game or manufacture additional copies is not included in the standard delivery and remains with the Supplier. It does not arise automatically even for a fully original or exclusive game. Any permission to reproduce the game, including transfer of production files, must be agreed separately. The quotation or contract always determines the specific rights. Individually agreed terms take precedence over this article, and rights previously granted to Customers remain unaffected.

The Supplier may feature the project in its portfolio and marketing materials unless the Customer excludes this in writing.

The parties agree to keep confidential any confidential information obtained during the collaboration, particularly briefs, prices, and planned projects.

The Supplier is liable for damage caused by a breach of its obligations. Lost profits and indirect damage are excluded, and compensation is limited to the price of the specific project, except for damage caused intentionally or through gross negligence. The parties are not liable for delays caused by force majeure, such as material supply outages, transport restrictions, or official measures. The affected party must notify the other without undue delay.

The service is primarily intended for businesses. Where the Customer is a consumer, these terms do not affect their statutory rights. Under Section 1837 of the Civil Code, the 14-day right of withdrawal does not apply to goods made to the consumer’s specifications.

The competent body for out-of-court resolution of consumer disputes is the Czech Trade Inspection Authority (Česká obchodní inspekce), Štěpánská 796/44, 110 00 Prague 1, adr.coi.cz.

Personal data processing is described in the privacy policy and cookie policy.

The Supplier may amend these terms. Orders already confirmed remain subject to the version effective on the date the quotation was accepted. The current version is always available on this page. Contact: info@giftora.cz, +420 724 548 155, Mon–Fri 9 am–5 pm.